Last Updated: March 23rd, 2025
Welcome to Redemply. These Terms of Service ("Terms") govern your access to and use of the Redemply platform, website, and services (collectively, the "Services") provided by Redemply ("we," "our," or "us").
By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Services. Please read these Terms carefully before using our Services.
To use certain features of our Services, you must register for an account. When registering, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
We offer different types of accounts with varying features and capabilities:
You agree to:
We reserve the right to suspend or terminate accounts that violate these Terms.
Our Services enable Clients to create, manage, and track referral programs and campaigns. Clients can customize referral programs according to their business needs, set reward structures, and track referral performance.
Our Services facilitate the processing of payouts to Participants who successfully refer others or meet program criteria. Payouts are processed through third-party payment processors, subject to their terms and conditions.
Our Services provide analytics and reporting tools to help Clients measure the performance of their referral campaigns.
We reserve the right to modify or discontinue, temporarily or permanently, any part of our Services with or without notice. We are not liable to you or any third party for any modification, suspension, or discontinuance of our Services.
Clients agree to pay the fees specified in their subscription plan or as otherwise agreed upon. Fees may be based on various factors, including but not limited to:
Payments are due according to the payment schedule specified in your plan. We reserve the right to change our fees upon reasonable notice. Continued use of our Services after a fee change constitutes acceptance of the new fees.
You are responsible for all taxes associated with your use of our Services, except for taxes based on our net income.
All fees are non-refundable unless otherwise specified or required by law.
Clients must comply with all applicable laws and regulations when using our Services, including but not limited to:
Clients are responsible for:
Clients are responsible for all content and communications related to their referral programs, including ensuring that such content and communications:
Participants must comply with the specific terms of each referral program in which they participate, as well as these Terms.
Participants must not:
Participants are responsible for any tax obligations related to rewards or payments received through our Services.
You agree not to use our Services to:
Our Services may not be used for referral programs related to:
You agree not to:
Our Services and all related intellectual property rights, including but not limited to software, designs, text, graphics, logos, and other content, are owned by us or our licensors. Nothing in these Terms grants you any right, title, or interest in our Services or content, other than the limited right to use our Services as set forth in these Terms.
You retain ownership of all content you submit through our Services. By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, translate, and distribute such content for the purpose of providing and improving our Services.
If you provide us with feedback or suggestions regarding our Services, you grant us the right to use such feedback without restriction or compensation to you.
Our Services may integrate with third-party services, such as payment processors, communication platforms, and analytics providers. Your use of these third-party services is subject to their respective terms and conditions.
We use third-party payment processors (including but not limited to Tremendous and Plaid) to process payments and payouts. These processors, not Redemply, collect and store sensitive financial information. Your use of these payment services is subject to the terms and privacy policies of these third parties.
Our Services may contain links to third-party websites or services that are not owned or controlled by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE EXPRESSLY DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
WE DO NOT WARRANT THAT THE SERVICES WILL MEET YOUR REQUIREMENTS, THAT THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, THAT THE INFORMATION PROVIDED THROUGH THE SERVICES WILL BE ACCURATE, RELIABLE, OR COMPLETE, OR THAT ANY DEFECTS IN THE SERVICES WILL BE CORRECTED.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (I) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES; (II) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICES; (III) ANY CONTENT OBTAINED FROM THE SERVICES; AND (IV) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE.
OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICES SHALL NOT EXCEED THE AMOUNT PAID BY YOU, IF ANY, FOR ACCESSING OR USING THE SERVICES DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE LIABILITY.
You agree to defend, indemnify, and hold harmless Redemply, its affiliates, officers, directors, employees, and agents, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees) arising from:
These Terms shall remain in full force and effect while you use the Services.
You may terminate your account at any time by following the instructions on our website or by contacting us.
We may terminate or suspend your account and access to the Services immediately, without prior notice or liability, for any reason, including but not limited to:
Upon termination:
We reserve the right to modify or replace these Terms at any time at our sole discretion. We will provide notice of any material changes through our Services or by other means. Your continued use of the Services after any such changes constitutes your acceptance of the new Terms.
These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.
Any dispute arising from or relating to these Terms or the Services shall first be resolved through good-faith negotiations. If such negotiations fail, the dispute shall be resolved through binding arbitration in accordance with the rules of [Arbitration Organization], conducted in [City, State/Province].
You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.
Nothing in this section shall prevent either party from seeking injunctive or other equitable relief from the courts for matters related to data security, intellectual property, or unauthorized access to the Services.
These Terms, together with our Privacy Policy and any other agreements expressly incorporated by reference herein, constitute the entire agreement between you and us concerning your use of the Services.
If any provision of these Terms is deemed invalid or unenforceable, that provision will be enforced to the maximum extent permissible, and the other provisions will remain in full force and effect.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of such right or provision.
You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent. Any attempt to assign or transfer these Terms without such consent will be null and void. We may assign or transfer these Terms, at our sole discretion, without restriction.
We will not be liable for any failure or delay in performance resulting from causes beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemic, war, terrorism, riots, civil unrest, government action, labor disputes, or Internet service disruptions.
If you have any questions about these Terms, please contact us at:
Redemply
Email: legal@redemply.com